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BioLabs

Director, Business Operations and Strategy

On site

Toronto, Canada

Mid level

Full Time

17-11-2025

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Skills

Communication Leadership Test Market research Presentation Skills Research Training Programming Databases Organization Marketing business development

Job Specifications

BioInnovation

Labs (BioLabs), established in 2009 and headquartered in Cambridge, MA, is the premier network of co-working spaces for life science startups. We are enabling innovation to make the world a better place through interaction with the smartest and most motivated people in the world.

Through a rapidly growing network of global locations (currently 11 in the US and 3 in Europe), our collaborative lab space model is uniquely designed for scientific entrepreneurs to test, develop, grow, and commercialize their game-changing ideas. Each location supports entrepreneurial scientists with premium, fully equipped, and supported laboratory and office spaces, alongside unparalleled access to capital and industry.

Role Overview

Reporting to the Regional Director, the Site Head (Director, Business Operations and Strategy) of our new site, BioLabs University of Toronto, Toronto, Canada, manages and oversees the strategic and financial growth, as well as business and administrative operations of the site, located in the MaRS Building.

This includes (1) managing the site’s business operations, processes, and databases, (2) developing new partnerships and fostering existing partnerships with key stakeholders, including BioLabs’ strategic partners, sponsors, and key players in the regional biotech ecosystem, and (3) ensuring an optimal customer experience for BioLabs’ resident life science companies. You will work closely with BioLabs’ global Business Operations & Strategy leadership team to achieve the company’s long-term strategic, financial, and growth objectives.

Responsibilities

Work closely with BioLabs’ Operations leadership team and our partner organization, the University of Toronto, to formulate and execute on strategic goals; report on progress toward meeting milestones/targets to BioLabs leadership and the BioLabs site’s strategic partner
Develop operational and capital budgets for BioLabs site; effectively forecast and manage within targets
Track and manage the financial growth of the BioLabs site (i.e. revenue generation, occupancy rates, capital efficiencies, pipeline projections)
Develop pipeline of applicant companies by (1) spearheading BioLabs’ regional marketing & advertising efforts and (2) growing BioLabs’ brand awareness through thought leadership & participation in relevant local and national conferences, tradeshows, meetings, webinars/panels
Manage team of administrative operations, client relations, events, and/or communications personnel
Manage relationships with the BioLabs site’s resident life science startup companies; promote, and support their growth
Build and expand relationships with BioLabs’ strategic partners and sponsors, including pharma, universities, and technical vendors
Perform primary and secondary market research and competitive landscape analysis to inform pricing models, new product offerings, and innovative solutions to evolving customer needs
With support of your team, develop a strategic programming/events calendar for the BioLabs site’s resident community by forging strong partnerships with a network of world-class academics, industry experts, and entrepreneurs passionate about advising our resident entrepreneurs on their path to success
Collaborate with Business Operations & Strategy leadership team to streamline, standardize, and improve efficiencies of BioLabs business and administrative operations
Serve as the alternate site Biological Safety Officer by:
Ensuring ongoing compliance with all relevant biosafety and environmental health regulations across all tenant companies, biosafety levels, and technologies, and maintaining audit-ready documentation and safe research practices.

Lead company-tailored biosafety risk assessments, containment oversight, certification, and emergency response coordination and investigation for diverse technologies and biosafety levels.

Deliver tailored biosafety training, verify staff competency, and foster a strong safety culture through collaboration and continuous program improvement.
Other duties as assigned.

Qualifications

A Bachelor’s degree is required; an advanced degree (MBA and/or MS or PhD in life sciences or related field) is preferred.
At least 5 years’ leadership experience in operations, business development, strategic partnerships, or alliance management in a commercial environment, preferably in the biotech and/or life sciences space, required.
Exposure to early-stage company creation, venture investment, finance and/or related activities required.
Experience with program budgeting/forecasting and fiscal management required.
Strong connections across to the local/regional biotech ecosystem in the Greater Toronto area a plus.
Persuasive and passionate communicator with exceptional communication and presentation skills, proactive relationship builder.
Highly organized, self-motivated, entrepreneurial, and results driven.
Exceptional people leader with a track record of selecting and nurturing strong perform

About the Company

BioLabs are the premier co-working spaces for life science startups- unique places where you can test, develop and grow your game-changing ideas. As entrepreneurs and investors ourselves, we have first-hand experience with the pain-points biotech start-ups face. Our goal is to change how scientific entrepreneurs do business by building an ecosystem that empowers bioinnovators to grow quickly, while maximizing capital efficiency. Know more