Skills

Communication Leadership ServiceNow Scrum Project Management Agile Organizational Skills

Job Specifications

Project Coordinator

Location: Atlanta, GA (Onsite)

Contract: 6-12+ months

Client: HCL America, Rate: $36-37/hr Max on W2

Visa: USC, GC, GC EAD and H4EAD

**Update LinkedIn ID Required

Requirement:

Minimum of 6-7 years of experience in project management, with at least 3 years in a leadership role.
Certifications: ITIL certification is mandatory, PMP or equivalent certification is preferred
Excellent leadership, communication, and organizational skills. Proficiency in project management software and tools.
Extensive experience with ServiceNow or comparable Service Management Suites
Advanced Excel Skills, work experience in Word, PowerPoint, MS-Visio, and Copilot
Able to translate complex issues in an understandable, organized way
Ability to work collaboratively with cross-functional teams
Positive attitude with excellent verbal and written communication skills

ITIL & ITSM Expertise:

Strong experience with the ITIL framework, processes, and techniques, including Incident, Change, Problem Management, Continual Service Improvement, and Service Operations. Proficient in leveraging the full suite of ITSM modules/tools and using data-driven insights to monitor performance and outcomes. Familiarity with Agile/Scrum methodologies is a plus.

Project Management Skills:

Define project scope, manage stakeholder expectations, gather requirements, develop detailed plans, and document project tasks. Servicenow Platform:

Extensive experience with ServiceNow or comparable Service Management Suites (e.g., Remedy). Proficient in key ServiceNow modules, including Project & Demand Management, Reporting/Dashboards, Incident, Change, and Service Request Management. Familiarity with integrating the ServiceNow platform through API’s is an asset.

About the Company

Ktek Resourcing is a global staffing and recruitment firm specializing in IT, engineering, and professional services. We combine data, AI, and human insight to deliver smarter, faster hiring solutions. Whether you're filling a single role or scaling an entire team, we bring over two decades of recruiting expertise to every engagement. Ktek is proudly headquartered in Houston, TX. Our reach spans North America, South America, Asia, and EMEA, connecting businesses with top-tier talent. We are committed to creating equitable... Know more