Skills

Communication Leadership Go Stakeholder Management Training

Job Specifications

Oracle HCM Service Transition Lead - HIRING ASAP

Start date: ASAP
Duration: 10-month contract
Location: 2 days in either office (Havant, Reading or Thatcham) & 3 days remote working
Rate: £620 - £645 per day inside IR35

Summary

We are seeking an experienced Service Transition Lead to manage the transition of services for a major Oracle HCM Cloud implementation, covering Core HR and Payroll modules. The role will ensure that new Cloud services are transitioned seamlessly into steady-state support while maintaining coexistence with the existing Oracle E-business Suite (EBS) on-premises ERP modules. The Service Transition Lead will work closely with the System Integrator, business stakeholders, existing IT Support teams and IT service management teams to establish sustainable service models, operational readiness and governance, and knowledge transfer.

Responsibilities

Service Transition Planning & Governance
Own and deliver the service transition plan aligned with the program milestones (SIT, FVT/UAT, PCT, Dress Rehearsal, Go-Live).
Define operational readiness criteria, working along the existing IT and Business teams to ensure these services meet the required acceptance.
Establish governance for managing coexistence between Oracle HCM Cloud and Oracle EBS
Operational Readiness & Support Model
Define and implement the Target Operating Model (TOM) for support, covering both Cloud and on-premises systems.
Oversee knowledge transfer, training, and documentation for internal IT and business support team.
Ensure the service desk and support partners are trained, tooled, and ready to support new services from day one.Key Skills

Demonstrated experience as a Service Transition Lead or similar role in large-scale ERP/HCM programs.
Strong background in IT Service Management (ITIL) and service transition disciplines.
Proven ability to establish and embed support models for Oracle HCM Cloud and Oracle EBS coexistence.
Experience working with system integrators (preferably Oracle) and coordinating across business and IT teams.
Excellent stakeholder management, communication, and leadership skills.
Strong understanding of HR and Payroll processes and their business criticality.Desirable Skills

ITIL v3/v4 certification.
Background in Oracle EBS ERP modules.
Familiarity with cloud operations, SaaS service models, and vendor management.

About the Company

Community-led, diverse in behaviour, for the digital tech brave. We are Trust in SODA, the digital tech recruitment specialists. We empower and build diverse communities that represent the digital tech world we live in. We are proud to be officially B Corp certified, joining a global network of organisations dedicated to using their platform as a force for positive change. Our consultants focus on delivering talent solutions across Software Engineering, DevOps, Data, Cloud & Infrastructure and Creative. Our SODA Squad op... Know more