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Business Process Automation Analyst

Business Process Automation Analyst

Hybrid

New york, United states

Freelance

01-12-2025

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Skills

Communication Organization Marketing

Job Specifications

Business Process Automation Analyst

Our client, a leading Media & Entertainment organization, is seeking a Business Process Automation Analyst to support their enterprise-wide AI and automation initiatives. This is a strategic, highly visible role focused on identifying, evaluating, and prioritizing AI and automation use cases across multiple business units. This is not an implementation or hands-on engineering role. Instead, you will partner with stakeholders across technical and business teams to understand their needs, gather detailed requirements, and recommend the right processes, platforms, and tools.

Responsibilities:

Conduct deep requirement gathering sessions with stakeholders across cloud, SaaS, marketing, and internal application teams.
Evaluate existing and incoming AI/automation use cases to determine priority, feasibility, and business value.
Document needs, timelines, and key decision points in a structured format.
Develop clear recommendations on tools, platforms, and processes.
Understand APIs and modern technology environments at a functional level.
Partner closely with internal leads who manage platforms such as Boomi.
Work independently while maintaining strong cross-functional communication.

Qualifications:

4–8+ years in a Business Analyst, Technical Analyst, or Product Analyst role.
Strong experience with requirement gathering, stakeholder interviews, and process documentation.
Background working with technical teams (cloud, SaaS, platform teams) and marketing/communications groups.
High-level understanding of APIs and modern cloud/SaaS ecosystems.
Experience supporting AI, automation, digital transformation, or emerging tech initiatives is highly beneficial.
Exceptional communication skills and the ability to simplify complex topics for business stakeholders.
Comfortable working with ambiguity and building structure where none exists.
Ability to work across multiple groups without being a deep specialist in one domain.

About the Company

DRUM Associates With over 50 years of industry experience, DRUM has been a trusted end-to-end service provider from inception to delivery. DRUM's clients benefit from domestic connections that have been built since 1967. With a unique and collaborative approach, DRUM has identified the main driver of client success: People. Through a consultative approach, DRUM recognizes the value of providing a comprehensive assessment of what makes companies successful and creates a customized strategy to reach these goals. With a focus ... Know more