Job Specifications
Job Title: Administrative Assistant
Employer: Durham Family & Cultural Centre
Employment Type: Full-Time, Contract
Job Location: 487 Westney Rd S Unit 9, Ajax
Application Deadline: Friday, December 5, 2025
ABOUT THE COMPANY:
Durham Family & Cultural Centre (DFCC) is a charity organization based in Durham Region that provides a space for members of the Black community and other racialized and diverse groups to engage in programming that helps to empower their lives. Our mission is achieved through culturally focused programs that bring together and strengthen individuals and families.
DFCC is a value-driven organization dedicated to serving our community with compassion, connection, and care.
ABOUT THE JOB:
The Administrative Assistant will act as the first point of contact for DFCC and play a crucial role in managing daily communication, systems, and office coordination. This role is dual, providing administrative support to our research team. The position requires attention to detail, excellent communication skills, and the ability to handle multiple administrative tasks professionally and efficiently. The Administrative Assistant should be organized, dependable, and proactive to support daily operations and create a smooth, welcoming environment for staff, clients, and external partners.
RESPONSIBILITIES:
FRONT-LINE COMMUNICATION & SUPPORT:
Serve as a friendly and professional point of contact for community partners, advocacy groups, service providers, and study participants.
Answer and direct incoming phone calls, monitor and respond to emails.
Track initial contact information and distribute inquiries to appropriate staff.
Coordinate systems and internal communications.
ADMINISTRATIVE OPERATIONS:
Draft, edit, and format letters, reports, presentations, and other project materials.
Help organize data collection activities (e.g., interviews, focus groups, community surveys).
Coordinate meetings, workshops, and community events with partners, youth, and families.
Maintain organized electronic and paper filing systems
Assist with scheduling meetings, preparing agendas, and taking minutes
Assist with budget tracking, reimbursements, and invoice processing.
Support data entry, basic bookkeeping and reporting, including QuickBooks
Maintain inventory of office supplies and program materials
Liaise with vendors, community partners, and stakeholders as needed
Other duties as assigned to support the team and organizational goals
KEY COMPETENCIES:
Cultural humility and equity-centered mindset
Strong interpersonal and relationship-building skills
Reliability and ability to manage multiple priorities
Professionalism in working with diverse communities
Initiative and willingness to learn
QUALIFICATIONS & COMPETENCIES:
Diploma, degree or certificate in Business Administration, Social Service Work, or the relevant field OR in the process of obtaining.
2+ years of administrative or office support experience.
Comprehensive knowledge of QuickBooks and other recording systems.
Strong verbal and written communication skills.
Proficient with Microsoft Office, Outlook, Google Workspace, and Zoom.
Highly organized and reliable with the ability to multitask.
Comfortable handling sensitive or confidential information.
Experience working in a nonprofit or community-based setting is an asset.
Phone etiquette and phone call triage skills
Excellent time-management skills and ability to multi-task and prioritize work
Ability to work collaboratively and independently
SPECIAL REQUIREMENTS:
As a condition of employment, a successful police record check is required.
WHY JOIN DFCC:
As a community-rooted organization, DFCC values authenticity, collaboration, and cultural strength. This role is a unique opportunity to directly impact families by honoring their legacy and amplifying their resilience.
Durham Family and Cultural Centre (DFCC) is dedicated to equity in its hiring and employment practices. We encourage applications from qualified individuals who are Indigenous, Black, or from other racialized communities, as well as those of diverse sexual orientations and gender identities, persons with disabilities, and others protected under the Human Rights Code.
How to Apply:
Please submit your resume and cover letter to:
info@durhamfcc.com
Attn: Debbie Miles-Senior
Deadline: Friday, December 5, 2025
No phone calls, please. We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. DFCC is committed to developing an inclusive selection process and work environment. If contacted, please advise the hiring manager if you require any accommodation during the interview process.