Skills

Communication Sales Customer Service Attention to detail Training Recruitment

Job Specifications

Are you a customer centric, personable, proactive self-starter with exceptional communication skills?

If so, we have an exciting opportunity providing first class support to our customers and external sales team.

Salary: up to £40,000 (depending on experience)

Location: office based (SO16 0BT)

Hours of work: 35 hours (Mon - Fri)

Holiday: 25 days (plus bank holidays)

About Us

ESSCO exists to design and supply the most energy efficient products and systems it can, to the ventilating, air conditioning and process industries. We inspire our team to provide solutions that address the climate crisis.

We are looking for a confident Internal Sales Engineer to join our team to play an integral role in growing this newly formed division. The Internal Sales Engineer will be dealing with customer enquiries and producing quotations with supporting documents, finding the best solution and providing a first-class service.

Working with selected manufacturing partners you will demonstrate a level of Valve and or Instrumentation knowledge to assist our customers from the outset. Additional and continuous training will be provided

Duties & Responsibilities

Respond to customer enquiries providing a competitive quotation that meets their requirements.
Process sales orders and maintain accurate records.
Liaise with operations and logistics to ensure all orders are delivered on schedule.
Collaborate with the internal and external sales team to meet and exceed sales targets.
Route qualified opportunities to the appropriate external salesperson.
Manage and resolve customer queries in a timely and efficient manner.
Provide customers with a good understanding of our products and services.
Build and maintain supplier relationships.

Experience & Skills

Excellent written and verbal communication skills
Able to maintain professionalism under pressure
High-level of attention to detail
Ability to multi-task and prioritise effectively
Able to effectively problem solve and resolve customer complaints
Commitment to providing first class customer service
Good team player
IT literate
Previous customer service or sales experience
Quotation and order processing experience

This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking, dynamic and growing company.

Apply today to be considered for the role.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

About the Company

Essco design and supply energy efficient products and systems to the heating, ventilating, air conditioning and process industries. The group includes the following divisions: Essco Energy - Products and systems for building services and heat network applications Essco Hydronics - UK distributor of ESBE valve and actuator products Essco Fit & Forget - HVAC assemblies designed to save valuable installation time Essco Process Valves - Engineered valve solutions for industrial, marine and process applications (Formerly known as... Know more