Job Specifications
Start date: January 2026
Clearance: NATO Secret or equivalent
Location: Brussels or Mons, Belgium
Duration: +/- 1+ Years
Skills and requirements:
Work under the direction / guidance of the local NCIA Point of Contact, assigned Project Manager, Service Manager or NBAC Analytics and Core Business Application Head, the contractor will support the following: 311 Power BI Platform Installation & Configuration
Deploy, configure, and harden Power BI Report Server (on-premises) and possibly Power BI Service (SaaS) in line with NATO and NCIA security policies and architectural guidance
Ensure secure setup of claims-based ADFS authentication and compliance with change
Control windows. 3.1.2 Installation & Configuration Planning
Produce a detailed Installation & Configuration Plan covering both environments (NR and NS), authentication setup, and security controls. The plan shall serve as a baseline for deployment and accreditation activities. 3.1.3 Security Hardening & Accreditation Support
Provide a hardened, operational platform with tested ADFS login for at least three representative user roles (admin, analyst, viewer)
Support accreditation with NCIA Security Authority and ensure documentation is stored in relevant project repositories (e.g. CMDB). 3.1.4 Platform Administration & Monitoring
Deliver ongoing Level 2/3 support, including monitoring of backups, logs, and performance tuning
Maintain compliance with ITIL processes and NATO service operation protocols, and contribute to operational resilience of BI platforms. 3.1.5 Incident, Problem & Change Management
Resolve Service Desk tickets in line with SLA targets (=98% availability, MTTR per priority class) and participate in change management, including impact assessments, patching, and upgrades
Ensure coordination with cross-service infrastructure teams. 3.1.6 Cross-Service Coordination & On-Call Support
Collaborate with infrastructure and database teams under OLAs to resolve performance or upgrade-related issues. 3.1.7 Data Integration & ETL Development
Design and implement ETL pipelines using NATO authorised tools (e.g. SQL Server 2014+, KNIME, Oracle Data Integrator or Java…) as appropriate, ensuring compliance with NATO data-classification and retention rules
Produce complex SQL queries for accurate data extraction, transformation, and loading. 3.1.8 Power BI Visualization & Dashboard Delivery
Build and maintain interactive Power BI dashboards, reports, and data models to support enterprise reporting needs
Prototype dashboards shall be validated and signed off by the designated Business Product Owner
For the assignment in scope of the project/service for this RFQ, the aim is to empower the Power Users to build/deploy their own dashboards. And focus will be on platform provisioning and supporting the users in their endeavour. 3.1.9 Contribution to BI Architecture & Standards
Contribute to the creation and maintenance of the documentation of relevant architectural artefacts, data modelling and coding guidelines, standards and best practices
Contribute to the creation and maintenance of relevant Standard Operating Procedures 3.1.10 Knowledge Transfer & End-User Training
Develop and deliver a Knowledge-Transfer Plan & Schedule for NBAC staff, including end
User training sessions (both remote and in-person)
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