Job Specifications
About The Role
For informal enquiries, please contact Nicola Tod (Customer Services Officer) at nicola.tod@warwick.ac.uk.
We are seeking to appoint to a Library Accessibility Specialist post in the Customer Services team at the University of Warwick. This is a maternity cover for the duration of 8-9 months.
You will act as the central point of contact for Library services, providing advice and support for disabled students, promoting best practice in the provision of inclusive services and raising awareness.
The post working pattern follows the standard University working week (usually 09:00 to 17:30 Monday to Thursday, and 09:00 to 16:30 on Friday).
However, as the Library service operates 7 days a week and beyond the core business day, attendance at site to support Library teams or customers, plus supporting the Customer Service team and staff events such as Open Days and Welcome Week, will be required as agreed with the post holder.
Flexible Working
We will consider applications for employment on a part-time or other flexible working basis (e.g. job share), despite the position being advertised as full-time.
About You
The successful candidate will have experience of working with disability and supporting young people in a further or higher education environment.
You will be educated to degree level or equivalent, with excellent communication skills and an aptitude for information technology. Commitment to delivering outstanding customer service is essential, whilst working adaptably and flexibly to promote inclusive practice.
For details on the experience and skills required, please refer to the job description attached as a PDF below.
About The Department
It has never been a better time to join the University as we celebrate our 60th anniversary and embark on a programme of transformation. To ensure we are ready to embrace our future the University will be developing our physical and digital infrastructure and services to significantly enhance our main Library and to maximise our digital experience.
Nestled in the heart of England, the University of Warwick is a gateway to the whole of the country, offering exceptional rail and road links and only 15 mins from Birmingham International airport. With easy access to the vibrant, diverse conurbations of Coventry, Birmingham, Leicester and Oxford or the smaller heritage and arts laden towns of Stratford-upon-Avon, Leamington Spa, Warwick and Kenilworth there is something for everyone. You will also have easy access to three areas of outstanding national beauty, the Cotswolds, the Malvern Hills and Cannock Chase.
Working on campus you will have easy access to facilities such as Warwick Arts Centre, one of the largest multi-artform venues in the UK, delivering a high quality, engaging, and diverse programme of performing and visual arts, concerts, films, festivals, education and learning activities, and special events - all presented in world-class venues and spaces.
In addition, our world-class Sports and Wellbeing Hub opened in 2019. The hub houses a modern 230 station gym, a 25m 12-lane swimming pool, over 100 fitness classes and a 706sqm climbing wall.
Our campus also has huge amounts of green space to enjoy, including lakes, woodland and open fields.
You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.
With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to flexible working to help your work/life balance.
About The University
We are a world-leading research-intensive university founded in 1965. We are ranked 106th in the world and 8th in the UK.* Additionally, 92% of our research is rated world-leading or internationally excellent.**
Find out more about us at warwick.ac.uk/about/.
World University Ranking 2024, Guardian University Guide 2025
Research Excellence Framework 2021
How to Apply
CLOSING DEADLINE: Sunday 14 December 2025 at 11:55pm (UK Time)
To apply, please click "Apply" below and submit an application form by the closing deadline. You will be asked to include a CV and a cover letter.
Your CV Should Include
Your education and employment history (including your most recent employment).
Any other relevant experience (e.g. volunteering, extracurricular, etc.).
Your Cover Letter Should Explain
Your motivations for applying to the role.
Using examples, how you meet the essential and desirable criteria detailed in the job description (PDF attached below).
All essential criteria must be met by candidates who are invited to interview.
For guidance on writing a cover letter, see here.
Interview Date: To be confirmed
Start Date: 01 February 2026
Please note application forms must be submitted before the stated deadline - you will not be able t
About the Company
We're a world-leading university with the highest academic and research standards. But we're not letting the story end there. That's because we're a place of possibility. We're always looking for new ways to make things happen. And our students, alumni and staff are consistently making an impact - the kind that changes lives, whether close to home or on a global scale. It's the achievements of our people that help explain why our levels of research excellence and scholarship are recognised internationally. It's a prime attra...
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