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act digital

Senior Software Engineer (Service Now Expertise) - ASAP Start - Freelance / CDI

On site

Mechelen, Belgium

Senior

Full Time

09-12-2025

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Skills

Communication JavaScript ServiceNow Test Agile methodologies Problem-solving Programming Analytical Skills Agile Analytical Thinking

Job Specifications

We are seeking an experienced Senior Back-End Software Engineer with strong expertise in ServiceNow to join our IT Development team. In this role, you will be instrumental in shaping and automating core IT processes, ensuring seamless integration and efficient operations across our technology landscape.

Job Description

Analyze, design, and test process automations on the ServiceNow platform (development handled by our Global Competence Center).
Design and test integrations between ServiceNow (cloud) and other applications (on-prem/cloud), in collaboration with the API Gateway team.
Translate business needs into technical designs that deliver real value.
Conduct technical integration testing and ensure smooth operations.
Resolve complex incidents and defects, tracking them to closure.
Collaborate with cross-functional teams to implement solutions effectively.
Focus on analysis, design, and problem-solving (note: scripting and programming are not part of this role).

Qualifications

Minimum 5 years of experience with ServiceNow (solid knowledge is a must).
Strong technical foundation and analytical skills.
Fluent in Dutch and English.
Familiarity with IT infrastructure concepts and eagerness to learn more.
Understanding of JavaScript fundamentals or another programming language for conceptual comfort.

Core Competencies

Agile methodologies
Analytical thinking and problem-solving
Independent and result-driven
Strong collaboration and communication skills
Eager to learn and adapt

Nice-to-Have Skills

Business knowledge (especially asset management)
API Gateway and integration experience
ICT knowledge beyond ServiceNow

About the Company

act digital is a global digital transformation consulting group. We have more than 5.000 employees worldwide, with offices in Brazil, the United States, Canada, France, Portugal, Germany, Poland, Spain, Belgium, Luxembourg, Morocco and Serbia. We support the world's largest groups across the entire digital product development lifecycle: from digital design to growth and scaling strategies, through software engineering, architecture definition, data engineering and data science solutions. We focus on accelerating the digital... Know more