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Bedfordshire Hospitals NHS Foundation Trust

Service Manager

On site

England, United kingdom

Freelance

08-12-2025

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Leadership Training

Job Specifications

PREVIOUS APPLICANTS NEED NOT APPLY

This is an exciting opportunity to work within one of the busiest and fast paced environments within the Trust as Service Manager for Emergency and Acute Medicine at our Bedford site. Working as part of a large diverse multidisciplinary team, the successful candidate will be a core member of the operational and tactical team, supporting the delivery of urgent and emergency care across the Emergency Department and Acute wards. There will also be opportunities to work on key service developments and support the development and delivery of strategic plans for the services.

The post holder will work alongside the triumvirate leadership team to support the day to day operational running of the emergency department acute areas, and take a critical role in the development and delivery of service improvements.

The team are seeking a forward thinking, energetic and dynamic person for this role. This is a fantastic opportunity for an aspiring NHS leader to gain invaluable experience and work collaboratively with a range of internal and external stakeholders to improve patient care and experience.

The Service Manager for Emergency and Acute clinical service lines has responsibility for managing all aspects of operational delivery within the relevant sub-division of a clinical specialty to agreed quality standards and within the resource and income base available in a large Clinical Specialty.

To ensure that service delivery standards are achieved.

Work collaboratively with the General Manager, Clinical Leads, Matron, other Clinical Services, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed.

Ensure that financial controls are established and maintained within the scope of the clinical specialty.

Act as a champion for patient safety, operational effectiveness and quality.

Work in partnership with colleagues across the Trust to drive the achievement of the Trust’s corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.

Lead by example and act at all times as an ambassador for the Trust, championing the Trust’s values and upholding the highest standards of behaviour and compassion for all colleagues.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.

For further details / informal visits contact: Name: Hannah Torkington Job title: General Manager Email address: hannah.torkington@bedsft.nhs.uk Telephone number: 07855143242

Please call the number provided and / or a text message to arrange a pre-interview discussion.

About the Company

Bedfordshire Hospitals NHS Foundation Trust cares for a population of around 620,000 people in and around Bedfordshire. The Trust has two sites, Bedford Hospital and the Luton and Dunstable University Hospital (L&D), with a workforce of approximately 8,000 staff and is the largest NHS employer in Bedfordshire. The hospitals are supported by an army of 500 volunteers whose invaluable work helps the delivery of services. Know more