Skills

Quality Management Customer Service Training Recruitment

Job Specifications

Location: Dearne Valley College, Rotherham

Salary: A GBP 23,971 (A GBP 16,520.55 pro:rata) a year + benefits

Hours; Part time (25.5 hours each week, all year round)

Duration; Temporary until November 2026

About The Role

The Management Information Systems (MIS) Assistant is a key part of the MIS team processing learner information and data for a particular campus within the RNN Group. If you wish to be part of a team assisting learners to achieve their potential by providing academic departments and learners with key administrative services and advice, then this could be the perfect role working within a college that is committed to investing in the professional development of its workforce.

The role of MIS Assistant will process learner information including enrolment documentation, exam entries, transfers withdrawals and achievements and assist in the curriculum planning process to contribute to the effective delivery of a high:quality Management Information Service. The role requires working closely with the MIS Officer and Exams Officer and other members of the MIS team to ensure that an accurate and responsive service is provided on each campus.

Through a proactive, enthusiastic and customer focused approach you will help the College achieve our mission to lead skills and innovation within our communities, through outstanding teaching and learning. Your work will ultimately lead to a high quality, robust and informative service throughout the learners journey from enrolment to completion of their course.

You will...

You will have experience of working in an administration environment, preferably within an educational sector. You will ideally have knowledge of using computer packages and be able to work accurately to ensure deadlines are met whilst providing excellent customer service.

You will have qualifications in English and Maths at Level 2 (GCSE), good IT skills and a high:level of attention to details, a strong customer service approach and be able to work efficiently and proactively.

We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what weve outlined but you believe you can contribute to this role, we encourage you

Our Excellent Benefits And Rewards Package

Access to local government pensions scheme (with employer contributions from 17.7 to 23.68)
Up to 41 days annual leave per year including closure during Christmas period
Access to our gyms, restaurants and salons
Staff health and wellbeing and benefits schemes including in:house Occupational Health service
Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
Full, part time and flexible working hours available in many roles
Free Parking available at all of our sites
Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications
New FE teachers can also apply for grants of up to A GBP 6,000 in STEM subjects (conditions apply) through the teacher retention initiative
Recruitment Referral Scheme for all employees, worth A GBP 200 per referral made

What is the RNN Group?

RNN Groups main goal is to be an outstanding education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too;

We are Inclusive,
We have Integrity,
We Deliver,
We are One Team.

We are OFSTED Good (November 2022)

We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion an

About the Company

The TipTopJob Group is an independent, unique network of generic and specialist jobsites that cover over 83 countries and 35 industry sectors. What makes us different? 1. Independent network allowing us to be flexible and adaptable and therefore we can easily meet your requirements and needs. 2. We own a network of specialist jobsites as well as our generic TipTopJob site meaning you benefit from specialist, niche traffic as well as the volumes from the generic side too. 3. Advertise your jobs across any of the... Know more