Skills

Python Go Sales Organization

Job Specifications

Head of Customer Engineering

UK Series A Cybersecurity Vendor - Sec Ops

Salary: Upto 100k ballpark - happy to discuss
Location: Portsmouth at least once a month
Reports to: CEO

You'll be establishing a new department to bridge the gap between sales, customer success & engineering to be able to deliver maximum value & impact as a hands on leader for all things customer-facing.

What you'll be responsible for

Handle all customer-facing aspects as a technical SME for the platform
Provide technical depth in POCs, support onboarding journeys etc - you'll be the go to for customers for their platform capabilities & limitations
Building workflows/automations, new integrations etc in python
Work closely with the engineering team & influence platform evolution from your insights
Offer mentorship, guidance & upskill 4 people in pre sales & customer success in your team

What you need to be considered

Python capability - comfortable writing Python, you'll likely have built automation workflows, you can read and develop backend code
Integrations experience - Ideally SIEM integrations, but any IT integrations. You'll be someone who's experienced building new integrations - e.g. with ticketing systems etc
You know the Sec Ops world - MDR, XDR, SOAR, SIEM... anything in this area
You're still hands on technically & happy to remain hands on
Strong customer facing experience: solutions engineering, technical customer success, professional services or similar
Desire or experience to be a technical leader - you'll be a mentor/guide to your less experienced team members and THE go to for the product for customers.

Preferred

SIEM: Experience with different SIEM technologies, you can build connectors, you understand common log sources and how they connect to different tools
Worked for a vendor directly

What's in it for you

Own the establishment of a new department
Play a key role at a growing UK vendor
Work with a product that's solving one of the biggest problems in Cyber
Shape future platform development with your insight
Trust based culture to be & do your best here

The company

We've partnered with a growing UK-based cyber vendor to take the next step in their journey to evolve their impact & value to their customers.

Most SMEs and MSPs today juggle 8+ disconnected security tools, many vendors, unclear ownership of risk... this organization's all in one Cyber platform is solving this challenge, allowing SME's & large MSP's to truly take command of their cyber operations.

What do do next...

Click apply, send me your CV, dm me... contact me!

Liv@tridentsearch.io

About the Company

Your partner in cyber security talent, investment and events. From executive search to strategic investment and industry-wide collaboration, Trident fuels the growth of the world's most pioneering cyber security companies through our three core business arms: : The global search firm for early and growth-stage cyber vendors : Early-stage investment for cyber security startups : Events that bring the cyber community together With a track record of over 1,000 searches completed, 50+ events delivered and three cutting-ed... Know more