Job Specifications
Activities
You will report to and work closely with Senior Management and Product Management. Your duties and responsibilities will include the following:
Support coordination across teams, dependencies, and program risks
Work with Scrum Masters to align the application and maturity of Agile practices across all teams. Each Scrum Master is responsible for coaching and managing their own team.
Work with Scrum Masters to resolve organizational issues that have been escalated and that are outside the teams control.
Work with Scrum Masters to improve and support dependency management and the coordination/alignment of activities across teams.
Ensure the identification, tracking, and mitigation of program-level impacts, interdependencies, and risks across teams, vendors, and platforms.
Escalate issues quickly and strategically, establishing clear decision-making paths for management.
Act as a link between Management and Finance
Translate progress, risk, and value-delivery metrics between technical teams and institutional partners (Finance, governance leads), ensuring information meets the needs for senior-level management and control.
Maintain and communicate overall flow, performance, and value-delivery metrics.
Oversee financial milestones and investment-management mechanisms.
Work with Product Management to align delivery with the product strategy
Collaborate with Product Directors, Product Owners, and Business Analysts to ensure initiative objectives, backlogs, and delivery plans align with customer value, product roadmaps, and organizational priorities.
Work closely with Product Management to ensure practices align with the product roadmap.
Work with Product Owners and Business Analysts, as required, to understand and maintain the backlog.
Support Product Owners who are responsible for customer relationships.
Ensure transparency through relevant, needs-based information and communications
Provide concise, actionable reporting on progress, health, risks, and value delivery. Tailor communications for executives, technical teams, and Product Owners.
Ensure stakeholders share a common understanding of the initiative and provide appropriate and timely information to governance committees and institutional groups such as Finance.
At all levels, maintain effective communications with customers, help secure community support for the initiative, and seek feedback to improve delivery.
Support Product Management on the vendor side
Align the project backlog and requirements with vendor requirements and specifications.
Prioritize and track deliveries and expenditures.
Support Product Management in vendor management, as required.
Service Requirements – Candidate Profile
You must meet the following requirements:
At least seven (7) years of experience in project/program delivery, including at least three (3) years in a leadership role using an Agile/Hybrid approach to lead complex cross-functional initiatives.
Proven ability to guide teams in shifting from a task-based (output) approach to one focused on measurable outcomes and business value.
Demonstrated experience mentoring, coaching, and developing teams and stakeholders in Agile practices.
Hands-on experience with an evolving Agile initiative working alongside traditional (non-Agile) groups and vendors.
Strong ability to adapt communications to different audiences while maintaining consistency, and to act as a bridge between technical teams, operational groups, and governance bodies.
Experience working with Finance to align project delivery with budget governance and financial reporting cycles.
Experience working with external vendors to align their deliverables with internal backlogs, ensuring clear translation of requirements and adherence to timelines.
Proven pragmatism and flexibility in adapting Agile frameworks to organizational needs and operating in environments where Agile delivery coexists with traditional institutional processes.
Experience delivering major transformation initiatives in a product-management environment with Agile and Hybrid components, leveraging technology to deliver customer value (e.g., large-scale, multi-year, multi-million-dollar enterprise projects).
Proven ability to foster a culture of psychological safety that encourages experimentation, curiosity, and continuous learning within teams.
Strong proficiency in using data (e.g., Jira, Power BI, etc.) to report on organizational value delivery and performance metrics.
Experience in resource and/or team management – an asset.
Experience with best practices and methodologies in traditional/waterfall, Agile, and Hybrid project management.
Bilingualism (English and French).
Strong leadership skills: ability to positively influence others to achieve results in the best interest of the organization.
Strong communication and stakeholder-engagement skills: ability to speak, listen, and write clearly, thoroughly, and in a timely manner using appropriate and effective communication t