Skills

Communication Problem Solving Negotiation Decision-making Sales CRM Training Autonomy Business Management Marketing Project Management

Job Specifications

POSITION SUMMARY

The account manager is responsible to develop new business and manage the sales activities necessary to provide full service to customers in the assigned territory and to achieve the set objectives. The purpose is to provide day-to-day support to selected Strategic Account(s)/Buying groups. The accounts are mainly located in Flanders.

1. ESSENTIAL JOB FUNCTIONS

To achieve the Sales revenue, Gross Profit and Product mix targets set for the territory.
To develop and close business with new customers and to grow new business with existing customers based on the overall business strategy and a focused account management plan
To be the primary sales contact for the assigned hospitals and regularly provide in-service visits.
Drive the development and implementation of the specific business strategies and tactical plans to achieve the targets set.
Present and lobby for the O&M Halyard solution with all relevant key decision makers within the assigned hospitals, including OR management, purchasing, pharmacist, infection prevention and finance
Negotiate pricing with customers and ensure contracts are in place & renewed on a timely basis
Develop and work with a structured account management plan, focused on the best profitable opportunities in the territory
Lobby within target accounts during the pre-tender phase and actively cooperate with the tender team on new tender opportunities to ensure that our offers present the best value. Provide insight on competitive offers.
Set up solid implementation plans to ensure successful completion of evaluations and conversions in the OR
Train new customers on the adequate usage of the HYH products to accelerate new business implementations.
To document and update business opportunities, customer contact details, action plans and progress of related activities in SalesForce.com at regular intervals as agreed with line manager.
To promote product benefits, advantages & support to target sites in line with marketing directives.
Observe and communicate competitor activity to the organisation
Complete all administration, reports & requests within guidelines & on time.
Ensure effectiveness of journey plan on a regular basis to ensure maximum levels of service.
Maintain local promotional activity budget & samples budget spend.
Perform all necessary duties as directed by the Manager.

2. EDUCATION & EXPERIENCE REQUIRED

Bachelor’s degree, degree in business Management, Marketing, Nursing or Science or equivalent vocational qualification.
Preferably knowledge and experience in operating room practices and infection control.
Must be able to work alone & unsupervised for long periods of time.

3. KNOWLEDGE SKILLS & ABILITIES

Highly customer-oriented and results-driven with strong business acumen
Excellent communication skills and team-player
Strong project management & organisational skills; ability to set priorities and manage multiple projects simultaneously and strong time & territory management
Strong analytical capability, problem solving skills, negotiation skills and decision making ability.
Hands-on mentality and a desire to work in a mid-size medical company with an entrepreneurial culture
Highly self-motivated
Strong interpersonal skills with ability to interact with a diverse group of individuals
Problem solver with a good sense for managing objections and managing the interests of different stakeholders in the decision-making process
High level of autonomy & self-drive, attention to details, meeting the set deadlines and delivering correct and complete information
Strong presentation and training skills
Fluent in Dutch and English
Excellent skills in Excel, Word, PowerPoint and Outlook are required as well as CRM Salesforce.com.

About the Company

O&M Halyard, is focused on advancing health and healthcare by delivering clinically-superior infection prevention, and surgical solutions. Our market leading sterilization wrap, facial protection, gloves, protective apparel, surgical drapes and gowns, are sold in more than 100 countries. Healthcare professionals choose O&M Halyard because of the quality, clinical superiority and exceptional support that comes with every O&M Halyard product. Our solutions keep pace with a complex and changing healthcare industry; protecti... Know more