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Desktop Support Analyst

Desktop Support Analyst

On site

Toronto, Canada

Junior

Freelance

05-03-2026

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Skills

Problem Solving Time Management Customer Service Linux Operating Systems Active Directory

Job Specifications

What you'll have:

Community college diploma in computer science (or equivalent)
2+ years of relevant technical support experience
Thorough knowledge of the principles, methodologies, tools, and techniques of technical desktop support.
Advanced knowledge of hardware components, operating systems, and applications, including good working knowledge of Active Directory user and computer management, IP, DHCP, and Exchange System management.
Ability to gather information, diagnose and analyze various complex technical issues and deliver creative and innovative technical solutions.
Ability to produce effective operational and systems documentation.
Strong analytical, problem solving, organizational, and time management skills.
Ability to communicate effectively both orally and in writing with clients, technical teams, and other co-workers, work to schedules and adapt quickly to changing priorities and business needs.
Strong customer service and interpersonal skills.
Ability to work on multiple projects in a team environment.
Knowledge and experience with Mac and Linux systems is a bonus
Scripting knowledge is a bonus

About the Company

Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our tea... Know more