Skills

Communication Sales Customer Service CRM Attention to detail Organization

Job Specifications

Oscar de la Renta is hiring a Sales Associate for our store located in Paris. Reporting to the Store Manager responsibilities will include:

Providing an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the ODLR products. Driving and exceeding individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
Capturing meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
Maintaining an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;
Working as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment;
Maintaining security standards within the store to ensure safety of customers, colleagues and merchandise;
Contributing to upholding the visual display of all products in accordance with Oscar de la Renta visual standards;
Adhering to ODLR Image standards and guidelines;
Following all company policies and procedures.

Key Requirements

3+ years of luxury fashion sales experience preferably in a similar role or customer service setting;
Proven ability to drive and exceed individual and store results;
Proven ability to build lasting relationships with customers and colleagues;
Excellent communicate skills, both oral and written, and the ability to handle multiple tasks simultaneously;
Strong organization and follow-up skills are essential;
Accuracy and attention to detail needed;
Candidate should be team-focused with a desire to collaborate effectively;
Ability to work in a fast moving and dynamic environment;
High flexibility and ability to adapt to different customers;
to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

About the Company

Oscar de la Renta is one of the world's leading luxury good firms. The New York-based company was established in 1965, and encompasses a full line of women's accessories, bridal, fragrance and home goods, in addition to its internationally renowned women's ready-to-wear collection. Know more