Job Specifications
About Hook
We’re building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers.
We’re a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.
About the role:
As our Talent Partner you'll play an integral role in one of Hook’s core priorities - Hiring, to help us scale our team & business!
You will help shape how we attract, assess, and hire top talent, helping us continue to build an inclusive and transparent hiring process & culture, owning the whole process from sourcing to close. You'll work closely with hiring managers and interviewers, sharing best practices in talent sourcing, to elevate our recruiting efforts. At Hook, we're committed to providing a great candidate experience that helps individuals grow in their careers. You'll also have the opportunity to support initiatives like process improvements, employer branding projects, and strategic partnerships, driving meaningful change across the organization to help set us up for success as we look to scale next year.
What you will be doing:
Manage the full cycle of recruiting candidates from sourcing through to close for both tech & commercial roles with a focus on engineers & SDR's.
You'll spend a lot of time mapping, outreaching, and contacting candidates, and doing the first stage screening, keeping our hiring bar high
Meet with hiring managers regularly to understand priority roles, desired competencies, team culture, position profile, and other key success factors to help us scale
You’ll partner directly with leadership & hiring managers to shape role specs, align on success profiles, and constantly achieve our hiring targets.
Consistently measure and track all aspects of the recruiting funnel to effectively report these to the hiring teams
Work with our existing team to build process and implement best practices to hire top talent into engineering and product roles
Help build our employer brand & hiring culture here at Hook
Who are we looking for?
You have spent time in a start up, high growth environment and know what great looks like in terms of talent and hold a high bar whilst being fast moving and solutions oriented. 2-3 years in an agency background in your career is a definite plus.
Proactive - talent is an area where proactivity and consistency leads to the best candidates and smoothest candidate experience. You outreach proactively and go find the best talent, you don’t wait for it to find you.
You’ve got a track record of exceptional performance, whether in work, academics, sports, or anywhere else you’ve applied yourself. People trust you to get stuff done & you love finding new sources for candidates and work hard at forging and maintaining an exceptional network of talent
Data-centric in your approach - you use key talent acquisition metrics to measure our hiring performance and identify areas for improvement
Culture champion - you will be the first person to meet candidates therefore are the first impression of our brand. You are passionate about culture and seek to create and maintain a brilliant impression of our people.
Benefits
£50,000- £70,000
27 days holiday (option to buy and sell holiday) + bank holidays
Generous stock options
Private health insurance so you can get the best care you need
Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food
Annual learning & development budget for every employee
Flexible working - we’ll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street
The best equipment for everyone to work with
Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
Benefits
27 days holiday (option to buy and sell holiday) + bank holidays
Generous stock options
Private health insurance so you can get the best care you need
Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food
Annual learning & development budget for every employee
Flexible working - we’ll all come together three days a week but othe
About the Company
Hook accurately predicts revenue growth from your customers. We use data science to identify your highest value customers, how to keep them and maximise revenue.
We do this by mapping out risk or upsell opportunity with automated engagement results for every customer. With predictive machine learning, we help growth teams take the guesswork out of their day to day - and focus on spending their time where it matters.
Ramp up quality engagement, stop guessing what works and own your NRR.
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