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M3 USA

Senior Account Manager

Hybrid

Abingdon-on-thames, United kingdom

Senior

Full Time

26-02-2026

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Skills

Communication Market research Sales Research

Job Specifications

About the Business Division:

This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their careers.

Job Description

To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU). You will be the link between the customer and the Company.

Essential Duties and Responsibilities:

Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
Take sole responsibility for generating revenue in a small portfolio of accounts with a combined target of up to £150k
Maintain a detailed understanding of your account portfolio
Develop and maintain thorough account plans for each customer
Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
Responsible for generating awareness within clients, of developing capabilities of M3

Qualifications

Proven ability of building strong client relationships and surpassing expectations
Experience of managing accounts and relationships for multiple customers
Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives

Additional Information

Employee Benefits:

25 days annual leave
Participation in a company bonus scheme linked to personal and company performance
Group Life Cover 4x salary
Pension 4%/4% employee/employer contributions
Vitality Health Insurance after probation
Staff discount scheme
Discounted gym membership​

About M3 EU:

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

About the Company

M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe. M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages ... Know more