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Softcat

Level 3 Technical & Services Apprenticeship (Oct 2026)

Hybrid

Marlow, United kingdom

Internship

27-02-2026

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Skills

Communication Time Management Go Customer Service Training Autonomy Project Management Recruitment Artificial Intelligence

Job Specifications

Are you a school or college leaver looking to develop your skills and realise your full potential?

Would you like to kick start your career in a supportive, energetic and innovative company?

Start Date: 7th October 2026

Length: 18 Months

Salary: £18,000 per annum

Locations: Manchester, Marlow

Application Deadline: 30th April 2026

Qualifications: Level 3 Business Admin, Level 3 ICT (role dependant)

Join our Apprenticeship Scheme in Technical & Services

Join our award‑winning Technical & Services Apprenticeship Scheme, designed for school and college leavers looking to earn, learn and build a career in tech. You'll gain qualifications through an 80% work / 20% training structure while developing real skills in one of our technical teams. Softcat's programme is nationally recognised, including winning Best Apprenticeship in IT at the Apprenticeship Guide Awards. As an apprentice, you'll build specialist knowledge, support customers and colleagues, and grow into a skilled Technical or Services professional—supported every step of the way. With strong progression, outstanding results, and national recognition, this is an ideal opportunity for school or college leavers ready to launch a long‑term career in tech.

Check out some of our Apprentice blogs via this link to learn more about an apprenticeship at Softcat: Softcat Student Success Stories | Higherin

Technical & Services Apprenticeships

As a Technical & Services apprentice, you'll join one of our specialist teams and build deep expertise in your chosen area, applying your training to support colleagues, partners and customers with high‑quality technical guidance. Our programme is designed to accelerate your development into a skilled Technical or Services professional, helping you contribute to cutting‑edge solutions and deliver world‑class service. The areas that we have roles available in this year include: Information Security, DEX Intelligence, Cloud Fin Ops, Partner Management, Project Coordination, Services Integration, IT Project Management, Engage and Service Desk.

We'd love you to have

An interest in technology and developing a career in Technology
A passion and desire to deliver excellent customer service
A good team player with ability to also work independently
Good organisation and time management skills
Good communication skills and the ability to build relationships
A willingness and desire to learn new things
A commitment to studying towards and completing your level 3 qualification.

Entry Requirements

We offer a number of different qualifications for our apprenticeships which will be subject to their own entry requirements. As part of the application process the recruitment team will let you know options available to you based on your current or predicted grades.
No previous qualifications (awarded) in any degree/masters/level 4 and above in any discipline
You must possess a current valid Right to Work in the UK

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Hybrid working – 3 days in the office and 2 days working from home
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

How does our apprenticeship recruitment process work?

Our process consists of four stages, Application > One-Way Video Interview > Virtual Assessment Centre >Final Stage Panel Interview (may differ per role)

Initially we're reviewing you for our Technical and Services area, assessing your Softcat fit, passion for this area and transferable skills. Once you reach our Assessment Centre's (starting in May 2026) we'll reveal the teams we have available for this year's apprenticeships. You'll then be given the opportunity to highlight your first choice, or we'll align you to where we think you'd make the most impact. You'll then interview specifically for your aligned role at your next stage interview.

Join us

To become part of the success story, please apply now

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and p

About the Company

Softcat is a leading provider of IT infrastructure to corporate and public sectors. Over the last 30 years, we've built a vibrantly successful, industry-leading business with an unwavering dedication to transformative solutions and customer excellence. We're certified by Great Place to Work in the UK and Ireland, and ranked 5th in the Super Large category in 2024. We're headquartered in Marlow (UK) and are proud to have offices across the globe. You can also find us in London, Bristol, Birmingham, Leeds, Manchester, Newcas... Know more