Job Specifications
THE ROLE
This is a high-ownership role on a lean, fast-moving operations team. You will own the monthly demand and supply plan from end to end — building the forecast, running MPS/MRP in NetSuite, managing contract manufacturers and vendors, and facilitating two S&OP meetings each month. You report directly to the VP of Operations and supervise one Buyer/Planner.
This role is the connective tissue between what we expect to sell and what we are able to build. You are accountable for keeping demand credible, supply feasible, and leadership informed — before problems become surprises.
WHAT YOU'LL OWN
Demand & Supply Planning
Build and maintain the monthly unconstrained demand plan across DTC and B2B channels using statistical models and sales team input
Run MPS and MRP in NetSuite each cycle; review planned orders, resolve gaps, and publish the approved supply plan
Facilitate the S&OP Demand Review and Supply Review each month
Produce a weekly demand/supply health dashboard for leadership
Maintain planning parameters in NetSuite: lead times, lot sizes, safety stock levels, and reorder points
Contract Manufacturing & Vendor Management
Manage relationships with contract manufacturers; own capacity planning, quality escalations, and lead time negotiations
Manage packaging and component vendors; negotiate MOQs and pricing, track on-time delivery
Review and approve purchase orders generated by the Buyer/Planner; escalate supply risk to VP
Coordinate inbound logistics: freight forwarders, customs clearance, carrier routing
Inventory & Financial Visibility
Set inventory targets by product family; monitor days-on-hand and flag slow-moving or excess stock
Partner with Finance to translate the demand plan into revenue, COGS, and working capital impact
Support the S&OP Reconciliation step; ensure the volume plan is aligned with the financial plan before Executive Review
Drive NetSuite planning competency across the broader team; support ongoing data quality improvements with NS Admin and Oracle ACS
WHAT YOU BRING
Required
5+ years in demand planning, supply planning, or supply chain management in consumer products
Hands-on experience with NetSuite MPS/MRP or a comparable ERP (SAP, Oracle, Dynamics); ability to get current in NetSuite quickly
S&OP process experience: you have owned or facilitated a monthly planning cycle, not just attended
Contract manufacturing experience: managing lead times, MOQs, and capacity across multiple CoMans
Strong Excel skills: pivot tables, INDEX-MATCH, scenario modeling
Comfortable managing a large SKU portfolio (290+ assemblies); detail-oriented without losing the big picture
Able to work cross-functionally with Sales, Finance, and Marketing — you translate between functions, not just report to them
Preferred
Experience with DTC and B2B dual-channel demand patterns, including retail load-in, home shopping events, and influencer-driven spikes
APICS CPIM or CSCP certification
Familiarity with statistical forecasting or BI tools beyond Excel
Bachelor's degree in Supply Chain, Operations, Business, or a related field
HOW SUCCESS IS MEASURED
Demand plan accuracy and forecast bias month over month
Production plan attainment vs. approved supply plan
Supplier schedule attainment across CoMans and key vendors
Inventory days-on-hand vs. target by product family
PO on-time delivery rate
S&OP cycle completion rate — all five steps run on cadence each month
WHAT TO EXPECT
Remote or Hybrid; US-based candidates only
Reports to VP of Operations
You will step into an active S&OP implementation — Cycle 1 launches in April 2026
NetSuite is live but planning modules are being refined; you will shape how we use them
Lean team; limited hand-holding — you will have autonomy and visibility from day one
COMPENSATION RANGE
110,000.00 - 130,000.00 Annually
About the Company
Since 2005, NuFACE has led the beauty industry with innovative microcurrent technology for use in the treatment room and at-home, so that professional aestheticians, skincare gurus and clients can shape their skin’s future.
As the #1 prestige skincare facial device company, our FDA-Cleared Smart Microcurrent Skincare System goes where traditional skincare can’t—THE MUSCLES—to tone, lift, and contour in the current and over time.
Female-founded. Created by aestheticians. Clinically proven.
NuFACE is committed to b...
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