Skills

Communication SAP Problem-solving Decision-making Sales Attention to detail Marketing

Job Specifications

Job Title: Sales Operations Coordinator, 6-months FTC – Start Date 01/04/2026

Reporting To: Sales Operations Manager

Direct Reports: None

Location: No.3 St James’s Street, London

Work pattern: Hybrid – 3 days office, 2 days at home

The job in a nutshell

Overseeing and providing sales administration and support for the Berry Bros & Rudd Brands Team based at No.3 St James’s Street. Ensuring smooth sales procedures and thereby helping the team hit its sales targets.

Working in a team, with strong links to other connected teams, the role has daily communications with the UK and International Sales Team and customers regarding orders, shipments and financial aspects (invoices, payments, A&P).

The role mainly deals with our Spirit brands, but Ex-Cellar wine orders are also part of the remit.

Who you will work with

Internal: The role will regularly liaise with the Sales team, Marketing team, Spirits Operations team, warehouse, Despatch and the Export department.

External: The role will regularly communicate with UK B2B customers, international distributors and when required with freight companies and third-party manufacturers.

What you will do

Process UK B2B and international distributors sales orders and ensure timely delivery
Be the first point of contact when it comes to solving customers order related problems
Process retros and marketing invoices
Update pricing and customer data to ensure correct invoicing and reporting
Prepare reports to provide insights and support decision-making
Work closely with Credit Control to keep accounts tidy and overdues at a minimum
Deputise for the Sales Operations Manager as and when required
Ad-hoc administration duties as required

What you will bring to the role

Experience / Achievements

Previous experience of working in a demanding sales administration or logistics support role.
Demonstrating a pro-active attitude, working as part of a team and with people at all levels.
Able to follow set procedures but also find or at least propose practicable solutions to varying problems.
Ability to manage competing demands and priorities.
Managing customer portals (e.g. Amazon’s Vendor Central)
Understanding of international shipping procedures
Although not necessary, experience of the Wine and Spirits industry and an interest in it.

Your Skills, Knowledge and Behaviours

Fluency in English (written and spoken)
Strong numerical skills
Experience with SAP and FRONT
Excellent communication and organisational skills, good commercial awareness (B2B in particular) and outstanding attention to detail
Good judgement - able to make practical and realistic decisions within scope of responsibility
Aptitude in problem-solving
Self-motivated with high level of dedication
Cultural sensitivity

We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.

Closing Date: 17th March 2026

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

About the Company

Founded in 1698, Berry Bros. & Rudd is Britain’s oldest wine and spirits merchant. Family-owned and run, the company still trades from No.3 St James’s Street, though with offices in Hong Kong, Singapore and Tokyo too. With longstanding relationships with our producers, Berry Bros. & Rudd helps collectors of fine wines and spirits build, manage and enjoy their cellars. Know more