Job Specifications
Job Summary
Our client is seeking a ServiceNow Platform Administrator to join their Space Ground Systems Engineering team.
location: Scottsdale, Arizona
job type: Contract to Perm
salary: $68 - 72 per hour
work hours: 9am to 5pm
education: Bachelors
Responsibilities
The ServiceNow Platform Administrator serves as the technical lead responsible for the health, performance, and operational integrity the ServiceNow instance. This role requires deep expertise in ServiceNow architecture, system administration, and security protocols specific to air-gapped networks.
Key Responsibilities
Manage platform upgrades and patch deployments following strict change control procedures
Configure and maintain system properties, email, integrations, scheduled jobs, and platform security settings
Implement and enforce access controls, user roles, and authentication mechanisms compliant with security policies
Monitor system performance, capacity, and availability metrics; proactively address bottlenecks and issues
Develop and maintain platform documentation, runbooks, and standard operating procedures
Lead incident response for platform-level issues and participate in change advisory board (CAB) processes
Provide technical guidance and training to other team members and end users
Maintain compliance with federal security standards including NIST, FedRAMP, or DoD requirements as applicable
Required Qualifications:
ServiceNow Certified System Administrator (CSA) required
5+ years ServiceNow platform administration experience
Experience with air-gapped or classified networks strongly preferred
Requires current government clearance
Strong understanding of ITIL processes and IT service management principles
Our Commitment to You:
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Qualifications
Education:
Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience. Agile experience preferred.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
About the Company
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains. Our talent solutions allow you to seamlessly scale your team while connecting you with skilled professionals around the world who align with your chosen technologies. Our focus lies in managed solutions, and we empower businesses to move at speed and achieve goals efficiently. We support four service lines including customer experie...
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