Expert Managed Services
On site
Brussels, Belgium
Full Time
13-03-2025
Job Specifications
Position Description
As a Senior Engagement Manager, you’ll take on a key role in delivering first-class Managed IT Services in our dynamic company. Acting as the central point of contact for our C-level clients, you’ll build strong, trusting relationships and work closely with them to analyze their unique business objectives. Together, you’ll develop tailored IT solutions that sustainably support their success.
Your role in our team
You are the driving force behind strengthening CGI’s position in Belgium and achieving growth in this domain.
You accomplish this by :
Actively seeking out opportunities in the Belgian market.
Supporting Delivery Centers (DCS) in positioning Managed Services with their clients, assisting them in qualifying opportunities, and playing a key role as an expert in bid processes, particularly in overall solution design, where you receive support from CGI's global delivery organizations.
Building a Belgian narrative around Managed Services and Outsourcing in collaboration with CGI's global delivery organizations.
Strategic Partner: Act as the sparring partner for our clients at the C-level, co-developing innovative IT strategies that advance their business objectives.
Project Leader with Vision: Drive complex outsourcing initiatives and transformation projects in IT infrastructure and security, ensuring timely, budget-compliant delivery while maintaining the highest quality standards.
Solution Expert with Innovation: Analyze clients’ specific needs, crafting creative IT solutions that serve their goals and identify trends that will give them a competitive edge.
Leadership with Team Spirit: Lead and motivate multidisciplinary teams of experienced IT professionals, fostering collaboration, creating a positive work environment, and helping each team member reach their full potential.
Communication Expert: Communicate clearly and effectively with all stakeholders, both internally and externally, translating complex topics in an understandable way and building trust through transparency.
Problem Solver: Analyze complex problems, develop innovative solutions, and maintain composure even in challenging situations to ensure project success.
How You Strengthen Our Team
Are you an IT professional with expertise and passion? Bring your talent to our team!
Extensive Experience: Solid background in IT infrastructure, cloud services, and security management.
Leadership Skills: Confidently motivate and lead multidisciplinary teams, steering large-scale projects to success.
Relationship Management Expert: Maintain strong customer relationships, manage expectations, and build long-term partnerships.
Cloud Expertise: In-depth knowledge of cloud architectures, data management, and cybersecurity practices. Previous experience in cloud migration or managed cloud services is an advantage.
ITIL Knowledge: Familiar with ITIL best practices, with relevant certifications (e.g., CISSP, CCNP, AWS Certified Solutions Architect) preferred.
Communication Talent: Ability to communicate effectively with both technical and non-technical stakeholders.
Risk Management Expert: Ensure effective management and mitigation of operational and service risks.
Education: A Bachelor’s or Master’s degree in computer science, IT, or a related field is preferred.
8+ Years’ Experience: At least 8 years in an IT service role, with significant experience leading large IT infrastructure projects with offshore components and, ideally, budget responsibility.
Language Skills: Native Dutch or French with English.
A pre-employment screening is part of the application process
Why CGI?
CGI is one of the world's largest IT consultancy companies. Our people keep Belgium running. Government institutions, banks, infrastructure organization's, energy and utilities, manufacturing and life sciences companies are CGI's clients . We work on interesting projects that touch the everyday lives of millions of people. We have a regional presence, reinforced with global domain expertise, our ecosystem and colleagues spread across the globe.
We are proud of the impactful projects we make a success together with our colleagues.
At CGI, we value diversity and inclusion as it not only promotes collaboration, but also often leads to better results. We look forward to your contribution to our team!
Working in small self-managing teams consisting of experts in your field.
Directing your own career with the space to keep developing yourself.
You work with the latest technologies.
An excellent salary and attractive fringe benefits
An immediate permanent contract
And the opportunity to become a CGI shareholder
Join our team of experts and apply now!
Questions about the position? Ask them to Patrick Hendrickx, Senior VP Consulting services, via patrick.hendrickx@cgi.com.
For more information about the application procedure, please contact recruiter Fabienne Philips fabienne.philips@cgi.com
We do not collaborate with external recruitment agencies. Therefore, unsolicited acquisition is not appreciated.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
About the Company
Insights you can act on. Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. We are insights-driven and outcomes-based to help accelerate returns on your investments. Across 21 industries in 400 locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally. We value your opinions and welcome your comments and questions on our posts here on LinkedIn. Please keep a polite, professional ... Know more
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