Support Engineer

On site

London, United kingdom

£ 38,000 /year

Full Time

11-04-2025

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Expired

Job Specifications

Support Engineer
Location: London (onsite)
Salary: Up to £40,000 per annum

We are currently looking for a dynamic and skilled Support Engineer to join our client’s small but growing team based in London. This is a standalone IT support role where you will be the go-to person for all IT-related matters, handling a variety of technical issues both onsite and remotely. You will be a key part of the team and will ensure smooth day-to-day operations by providing support to users at all levels.

Key Responsibilities:
Provide 2nd line support to all employees, both onsite and remotely.
Manage and maintain a range of technologies, including Active Directory, Windows Server, Entra ID, Office 365, Exchange Server, firewalls, switches, Intune, Autopilot, SCCM, networking, and VPNs.
Act as the primary IT support contact for all internal users, resolving technical issues and providing timely solutions.
Work with the company’s MSP as required to resolve complex issues or implement improvements.
Support business-critical network-related issues out of hours, including weekends, when necessary.
Ensure IT systems and networks are maintained, updated, and secure.
Collaborate with the wider team to meet deadlines and deliver on operational requirements.

Key Skills and Experience Required:

Proven 2nd line support experience with strong troubleshooting abilities.
In-depth experience with technologies including:
Active Directory
Windows Server
Entra ID
Office 365
Exchange Server
Firewalls and switches
Intune and Autopilot
SCCM
Networking and VPNs

Comfortable working in a standalone role, managing multiple priorities effectively.
Availability to provide out-of-hours support for urgent network issues.

Additional Information:
This is a key role in supporting the operations of the business.
You will need to be able to respond to business-critical issues outside of normal office hours (including weekends).
The role offers a competitive salary of up to £40,000 per annum.

If you are a versatile IT professional looking for a hands-on, standalone role with plenty of responsibility and the chance to make a real impact, we would love to hear from you.

About the Company

We’re the recognized global leaders in Microsoft recruitment; it’s all we do. Since 2006, we’ve worked with over 21,000 organizations around the world to meet their staffing needs. Our 500+ consultants work in 12 offices across Europe, North America and Asia-Pacific to give you access to the best Microsoft jobs available. As part of Tenth Revolution Group, we focus exclusively on Microsoft recruitment. We’ve been able to build relationships with some of the biggest Microsoft customers, partners, and ISVs, giving us exclusi... Know more