1st Line Support Engineer - Synchro

Job Specifications

1st Line Support Engineer – 3-Month Contract (Extension Available) – OUTSIDE IR35 – Onsite - Runcorn, UK

We’re seeking an experienced 1st Line Support Engineer to provide onsite IT support for one of our clients in Runcorn, UK. This is an initial 3-month contract, with the possibility of extension. The role requires hands-on IT support across Windows environments, Microsoft 365, Active Directory, and remote access tools.

1st Line Support Engineer Requirements:
Experience handling and resolving 1st Line IT support tickets efficiently.
Strong working knowledge of Windows Server, Office 365, and Active Directory.
Familiarity with Entra ID (Azure AD) and user account management.
Experience providing onsite IT support in a fast-paced environment.
Knowledge of remote access tools and troubleshooting connectivity issues.
Experience using ServiceNow or similar ITSM ticketing systems.
Experience working in a healthcare environment is advantageous.

Details:
Role: 1st Line Support Engineer
Location: Onsite in Runcorn, UK
Contract Length: Initial 3 Months (Extension Available)
Day Rate: Up to £150 - £175 per day (Outside IR35)

Take the next step in your IT Support Engineer career and join our client. If you meet the requirements and are excited about this opportunity, please get in touch with Harry Egginton at Synchro Recruitment to discuss the role in detail.

About the Company

Synchro is disrupting the future of hiring. We are on a mission to be the world’s leading connector of technology and digital talent, building the most talented teams around the globe. We turn brand strategy into stories, attracting impeccable talent that speaks our client's language. As Technology specialists - we don’t simply understand the technical terminology – we live, breathe, eat and sleep our specialties. Whatever your hiring need, we’ve got a solution for you – maybe even one that you’ve not considered before.... Know more