Job Specifications
A senior leadership role overseeing digital strategy, enterprise systems, CRM, and infrastructure. This is your chance to drive tech innovation and deliver business-wide transformation.
Client Details
Our client is a purpose-driven, member-based organisation undergoing significant digital and cultural change. With a strong commitment to innovation and service excellence, they're investing heavily in technology to enable smarter operations, deeper engagement, and a more connected future.
Description
Develop and deliver a future-facing digital strategy
Lead internal IT, CRM, website, enterprise systems, and data security
Oversee budgets, tech investments, and supplier partnerships
Deliver digital projects that drive operational efficiency
Ensure robust, secure, and scalable digital infrastructure
Lead and inspire a cross-functional digital team
Collaborate with stakeholders and third parties to deliver innovation
Take full ownership of the CRM platform (MS Dynamics) and website roadmap
Ensure digital platforms meet accessibility, user experience, and SEO standards
Embed a culture that embraces technology and change
Profile
5+ years in senior digital, IT, or tech leadership roles
Strong grasp of CRM (ideally Dynamics), IT systems, and digital platforms
Proven experience managing third-party suppliers and contracts
Commercially savvy with budget and investment oversight
Strategic thinker who delivers through collaboration
Skilled in stakeholder management and cross-functional leadership
Strong data governance and cybersecurity awareness
Agile, adaptable, and excited by transformation
Experience in charity, membership, or not-for-profit sectors (a bonus)
Job Offer
£75,874 salary, 36.25-hour work week
31 days annual leave + bank holidays
Hybrid working - 1-2 days in office
Big leadership scope across digital and IT
Autonomy to shape and deliver major transformation
Work for a values-led organisation with real social impact
One-stage interview process - fast and focused
Desired Skills and Experience
We're looking for a strategic digital leader who can bring energy, clarity and momentum to a critical transformation journey.
You'll need a strong grounding across IT, CRM, and digital platforms, with the ability to lead technical teams, manage suppliers, and influence senior stakeholders. While you won't be expected to be hands-on, you must be able to "talk tech," cut through complexity, and translate business needs into scalable digital solutions.
To succeed, you'll need:
Proven experience leading digital or IT functions at a senior level
Strong understanding of CRM systems (ideally MS Dynamics), enterprise platforms, and IT infrastructure
A track record of driving digital change and innovation within complex environments
Commercial acumen - including budget management and supplier contracts
Excellent communication and stakeholder engagement skills
Experience working with internal and outsourced teams across multiple disciplines
Knowledge of data protection, governance, and cybersecurity best practice
A collaborative leadership style that inspires and brings people with you
Bonus if you've worked in a membership-based, charity, or non-profit setting - but we're open-minded if your approach is right.
About the Company
Welcome to the Michael Page global company profile.
Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer lo...
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