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MyOutDesk

Customer Support Specialist

On site

Casablanca, Morocco

Full Time

05-05-2025

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Job Specifications

Are you a proactive, detail-oriented, highly organized professional looking for an exciting career in a global work environment? Do you excel at managing multiple tasks, handling administrative responsibilities, and providing top-tier support? Join MyOutDesk and become an International Customer Support Specialist. We offer Extensive International Training and Support, equipping you with the skills needed to work with businesses and professionals across worldwide markets. This is the perfect opportunity for someone starting a business career or recent university graduate seeking to increase their skills and thrive in our global workforce.

Key Responsibilities

Efficiently manage emails, calendars, and scheduling across different time zones

Conduct data entry, document organization, and online research

Assist with customer support via chat, email, or calls

Help with social media management and content scheduling

Provide general administrative support to businesses and professionals

Adapt to new responsibilities and challenges with a problem-solving mindset

About MyOutDesk

MyOutDesk (MOD) has been in business since 2008 and employs top Moroccan talent with high‑growth U.S. companies, giving you the security of a long‑term, locally paid position while working on global projects. Our motto—"Work Globally, Live Locally."—means you receive world‑class training, and build an international career without leaving home. Join a fast‑expanding team that values professional growth, reliable benefits, and a collaborative, multicultural environment where your future is our priority.

Requirements

Fluent, confident English—you write clear emails and speak with a neutral, professional accent.

Master organizer—deadlines, calendars, and details never slip through the cracks.

Experience in Administrative Support or Customer Service (Bonus for International Customer Support).

Toolkit pro: you understand and utilize technology and software applications, including AI, to assist your work.

Tech‑curious—you enjoy exploring new software and automate wherever possible.

Discreet & trustworthy—comfortable managing sensitive information.

Self‑driven—you take ownership, work independently, and anticipate what's next.

Education: Bachelor's Degree (or equivalent) in Business, Communications, or a related field.

Benefits

At MOD, we believe in taking care of our team members so they can perform their best. We offer:

Competitive Salary: Above industry-standard, reflective of your experience and contribution
Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being
Professional Growth Opportunities: Be part of MOD's African expansion strategy, with opportunities for leadership development and career advancement
Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success
Collaborative Culture: Our team values innovation

Join us and enjoy a unique experience in the heart of Casablanca

About the Company

MyOutDesk is the #1 U.S. provider of virtual assistant services, helping businesses scale with skilled, reliable remote professionals. Since 2008, we've supported thousands of organizations with virtual talent for administrative support, sales, marketing, customer service, and more. From email and calendar management to CRM oversight, bookkeeping, lead follow-up, and digital marketing support, our VAs streamline operations so your in-house team can focus on growth. We accept only the top 1% of applicants: friendly and talent... Know more