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Venesky Brown

Lead Application Operations Analyst

Hybrid

Glasgow, United kingdom

Senior

Freelance

15-10-2025

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Skills

Agile

Job Specifications

Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Lead Application Operations Engineer for an initial 6 month contract on a rate of PS480/day (Outside IR35). This role will be hybrid working.

Responsibilities:

- Maintain configuration and accurate information, controlling IT assets in one or more significant areas

- Manage service components to ensure they meet business needs and performance targets

- Deal with high impact, complex incidents and change requests

- Identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions

- Lead the investigation and resolution of complex incidents

- Take accountability for issues that occur and be proactive in searching for potential problems

- Achieve excellent user outcomes

- Initiate and monitor actions to investigate patterns and trends to resolve problems

- Effectively consult specialists where required

- Determine the appropriate remedy and assist with its implementation

- Determine preventative measures

- Take inputs and establish coherent frameworks that work

Essential Skills:

- Demonstrable experience leading teams in managing and supporting business-critical applications, with a proven track record of leading multi-disciplinary teams through complex incident investigations and resolution.

- Proven ability to drive continuous service improvement by challenging established practices with evidence-based strategies, including delivering large-scale projects in line with methodologies such as ITIL, Prince 2, or Agile.

If you would like to hear more about this opportunity please get in touch.

About the Company

Venesky Brown has established itself as a prominent resourcing solutions provider since 2005, with a growing presence in various sectors including Infrastructure, Energy and Public Sector throughout the United Kingdom. Our diverse client portfolio enables us to deliver projects within multiple industries such as Local and Central Government, Further Education, Higher Education, Renewable Energy, Oil and Gas, as well as Major Road/Rail Infrastructure, spanning across the UK. For more information and live vacancies please vi... Know more