Skills

Communication Leadership Jira Risk Management DevOps Stakeholder Management Change Management Agile

Job Specifications

We at Qualient solutions looking for Transition Director With Telecom Domain

Job Description:-
Key Responsibilities:
Lead end-to-end transition planning and execution for IT services from multiple incumbent vendors.
Develop and manage detailed transition plans, timelines, risk registers, and governance structures.
Coordinate cross-functional teams including service delivery, HR, legal, finance, and IT operations.
Ensure compliance with contractual obligations, SLAs, and regulatory requirements.
Establish and manage transition governance including steering committees, reporting cadence, and escalation protocols.
Drive stakeholder engagement across client, incumbent vendors, and internal teams.
Monitor and report on transition progress, risks, and mitigation strategies.
Ensure knowledge transfer, documentation, and operational readiness for steady-state delivery.
Manage change management and communication plans to support impacted teams and stakeholders.
Must-Have Skills & Experience:
Minimum 15 years of experience in IT services, with at least 5-7 years in transition leadership roles involving large-scale workforce and service migrations.
Directed a large-scale transition program involving 800+ FTE across multiple IT workstreams.
Proven track record of leading large-scale transitions across multiple vendors.
Strong understanding of ITIL, service management, and outsourcing models.
Exceptional program management skills with experience in tools like MS Project, JIRA, or equivalent.
Excellent stakeholder management and communication skills at CXO level.
Deep understanding of contractual frameworks, SLAs, and vendor governance.
Experience in risk management, issue resolution, and escalation handling.
Ability to work in a fast-paced, high-pressure environment with multiple moving parts.
Good-to-Have Skills:
Experience in telecom domain transitions or managed services.
Familiarity with Agile/DevOps methodologies.
Exposure to global delivery models and Onshore-offshore model.
Certifications such as PMP, Prince2, ITIL Expert.
Strong analytical and financial acumen to manage budgets and cost optimization.

About the Company

Qualient offers a fast, reliable, and easy way to scale up your organisation with the brightest minds and smartest technologies. We help businesses skip the frustrating and expensive Staff augmentation process of finding the right talent--making technology recruitment a fuss-free, cost-effective, and fast process. We also offer cutting-edge technology solutions that make businesses future-ready. We Offer our clients a diverse range of experience and insights gained in addressing talent management problems. Our consulting te... Know more