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ST Global Tech LLC
Level 1 Support - Service Desk (French Language)

Level 1 Support - Service Desk (French Language)

On site

Chester, United kingdom

Freelance

30-10-2025

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Skills

Communication ServiceNow Customer Service Research

Job Specifications

Service Desk -- Level 1 Support

Chester, UK

Contract

50% work from home & 50% from onsite

Resource 1: French
Resource 3: Spanish + Portuguese
Resource 4: French + Italian

Skills required

· Technical Service Desk background

· Familiarity with ServiceNow

· Excellent Customer service skills.

· Demonstrate ability to troubleshoot and research application issues.

· Ability to explain technical information to End Users with effective verbal and written communication.

· Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly.

· Adhere to Service Desk processes and procedures.

· Present a positive, effective, and flexible contribution to achieving team targets and objectives.

· Highly effective Team player:

o Openly and willingly shares ideas, knowledge, and expertise.

o Communicates constructively.

o Willingness to learn new skills and be open to consider different ideas and alternatives.

About the Company

ST Global Tech LLC is all about helping you make the right decision about the right technical support for the right fineness in Management utilities at any time in a firm are standing. We believe that knowledge exists so as to be shared. We want to create opportunities that will ensure individual as well as total growth of a firm, by devising the use of their resources to the fullest. We hope to empower today’s and future leaders with technical cognizant to make them sound decision makers. STG is a dedicated to work with ST... Know more