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TekStaff IT Solutions

Recruitment Coordinator

Hybrid

Markham, Canada

Freelance

21-10-2025

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Skills

Workday Customer Service Analytical Skills Process Improvement

Job Specifications

Job Description:

Process various transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

Support various HR programs and processes, providing first level analysis to resolve business issues

Provide optimal employee and partner service, including guidance and advice on programs and procedures, while adhering to customer service standards and Customer Experience Model

Refer or escalate processing or operational issues where necessary to ensure a high level of service is maintained

Identify opportunities to improve service delivery and support process improvement initiatives

Maintain working relationships with external and internal partners including responding to questions and/or concerns in an effective and timely manner.

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

Requesting paperwork from active employees

10 unique communications a day

Clearing flags on profiles

MUST-HAVE Hard Skills:

MUST HAVE:

Onboarding experience

HR experience

Strong analytical skills

Excel experience

MS Office Suite

Workday experience

NICE TO HAVE:

Experience running and completing background checks.

Banking experience

Bilingual - English/French

Service now

About the Company

Just over 15 years ago TekStaff IT Solutions Inc was founded based on the need for a localized, professional staffing firm in the Greater Toronto Area. After gaining much recognition, and achieving a solid reputation, TekStaff has become a leading supplier of placement services. Today, we are acknowledged as a top leader in Canadian recruiting and have crossed borders securing contracts throughout the United States. We remain focused on developing long-term relationships with client companies and professionals looking for em... Know more