Job Specifications
Sales Operations & Client Coordinator - (Final-Year Internship / Bac +5)
About SPECTRE
At SPECTRE, we design sound the way brands design experiences.
We’re an international leader in sonic branding and music design, working with premium hospitality, retail, and commercial spaces all over the world.
From our HQ in Paris (and offices in Dubai and Hong Kong), we create bespoke music identities and deploy them through our own proprietary software and hardware solutions.
We sit at the intersection of creativity, hospitality, and technology to help brands sound as good as they look.
As SPECTRE continues to grow globally, delivering a seamless, high-quality client experience at scale is a top priority.
The role
As Sales Operations and Client Coordinator, you will work closely with the COO to help structure and elevate our post-sales and client onboarding experience.
You’ll design, implement and run scalable post-sales workflows, while ensuring that clients feel supported, informed, and well taken care of throughout the delivery process.
In parallel, you will help identify opportunities to deepen client relationships, support cross-selling of additional services, and contribute to unlocking new revenue opportunities within existing accounts..
This is a hands-on, builder, and client-facing role with real ownership, exposure to international clients, and a strong understanding of how a premium service company operates at scale.
What you’ll work on
Act as a key post-sales and client contact, ensuring clear, professional and timely communication
Support client onboarding and project follow-up, making sure requests are handled smoothly and efficiently
Help design and automate post-sales and onboarding workflows
Identify upsell and cross-sell opportunities throughout the client lifecycle (e.g. additional locations, services, upgrades, or new use cases), and coordinate closely with the sales and leadership teams to act on them
Coordinate between sales, creative, operations, tech and support teams to keep projects moving
Experiment with AI tools to streamline repetitive tasks and workflows
Use and help improve simple tools (CRM, tracking, follow-ups) to support client experience
Document processes, templates and best practices to improve team efficiency
What success looks like
By the end of the internship:
Client communication is clearer, faster and more consistent
Key post-sales workflows are structured, documented and partially automated
Cross-sell and upsell opportunities are identified earlier and handled more systematically
Repetitive manual tasks have been reduced using tools and AI-powered tech
Operational friction is reduced without losing the human touch
The company can scale while maintaining a premium client experience
Internal teams rely on systems rather than ad-hoc processes
Who we’re looking for
Bac +5 student (final-year internship) or recent graduate
Background in business, operations, hospitality, management, or related fields
Strong interpersonal and communication skills: you enjoy working with clients
Comfortable coordinating between multiple teams and stakeholders
Comfortable discussing needs, identifying opportunities, and proposing solutions
Highly organized, reliable and detail-oriented
Curious and proactive, with a problem-solving mindset
Tech-savvy and curious about automation, AI and no-code tools
Globally minded, interested in international and multicultural environments
Fluent in English and French
About the Company
SPECTRE is a music service team headquartered in Paris, with offices in Hong Kong, New York, and Dubai. We excel in creating the best audio experience for hospitality, F&B, and retail spaces across the world, using a holistic sound branding approach combined with our proprietary turnkey technical solutions.
Expert in Music Identity & Audio Design, SPECTRE helps magnify a brand’s DNA and experience at all consumer touchpoints, with hand crafted music playlists & bespoke audio productions.
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