Skills

Communication Sales CRM

Job Specifications

Location: London (Hybrid - 3-4 days studio / 1-2 days WFH)

Hours: 8:30am-5:00pm

Type: Full-time, Permanent

Salary: Up to £45,000 depending on experience + Bonus Scheme

Build Relationships. Create Momentum. Grow with Us.

We create inspirational brand experiences through custom branded merchandise and bespoke InspiraPacks for corporate clients across the UK.

We are looking for a proactive and commercially minded Account Manager to support and grow a portfolio of client accounts within our London team.

This is a relationship-led, client-facing role suited to someone who enjoys live engagement, proactive communication and driving opportunities forward.

The Role

You will manage and develop client relationships, ensuring excellent service while identifying opportunities to increase account value.

You will:

Support and grow a portfolio of corporate accounts
Respond to enquiries and advise on suitable branded merchandise solutions
Conduct proactive calls and attend virtual and face-to-face meetings
Deliver weekly client "Progressions" to maintain account momentum
Prepare accurate quotes and proposals
Secure orders and ensure smooth internal handovers
Identify opportunities for repeat and additional business

Performance is measured through client engagement activity, service quality and account growth.

What We're Looking For

You may already be working in branded merchandise, corporate gifting, promotional products or another B2B sales environment.

You are:

Confident speaking with clients and building rapport
Comfortable making proactive calls
Organised, detail-focused and commercially aware
Confident using CRM systems and Microsoft Office
Professional in presentation and communication
Motivated by clear targets and a collaborative team environment
Confident in delivering presentations either face to face via visiting client offices or video in the studio

You take ownership of your accounts and follow through on commitments.

What We Offer

Salary up to £45,000 depending on experience
Performance bonus scheme
Laptop and mobile phone
31 days' holiday rising with length of service
Christmas shutdown
Travel card for client meetings across London
Pension scheme
(Clerkenwell studio based)
Clear development and progression opportunities

If you enjoy building relationships, creating opportunities and working within a supportive and driven team, we would be pleased to hear from you.

Apply today and take the next step in your account management career.

About the Company

The Universal Business Team (UBT) is a fast-paced global consulting organisation supporting over 3,000 family businesses across 19 countries. We provide our customers with an unprecedented range of business advisory, coaching, consulting and training programs to move their business forward. We also partner with leading brands around the world, leveraging our group buying power to ensure our customers can access products and services at competitive prices. UBT has a unique value proposition to our customers and our staff i... Know more