Job Specifications
About Us
Greater Spokane Incorporated (GSI) is a non-profit organization dedicated to economic development and community growth in the Spokane region. We foster collaboration among businesses, government, and community leaders to create a vibrant economy. Join our team and help us build a better Spokane.
This position is based in Spokane, WA and requires in-office attendance.**
To be considered, applicants MUST SUBMIT BOTH A RESUME AND A COVER LETTER that outlines their interest in the role and demonstrates how their skills and experience align with the stated qualifications. Applications submitted without a cover letter may not be reviewed.**
Job Purpose:
The Director of Strategic Communications serves as GSI's lead communications strategist, responsible for shaping and advancing the organization's messaging, brand, and public voice. Reporting to the Chief Strategy Officer, this role develops and implements communications strategies that support GSI's strategic initiatives, strengthen engagement with partners and stakeholders, and elevate the organization's influence across the region.
The Director leads the organization's communications function and ensures that messaging across initiatives, programs, and events is clear, consistent, and aligned with GSI's mission and priorities. This position provides leadership and direction to the Marketing & Communications Coordinator and the Events & Engagement Manager, ensuring communication and engagement activities support the organization's broader strategy.
Working closely with the Chief Strategy Officer, CEO, and senior leadership team, the Director translates complex economic, policy, and organizational priorities into compelling communications that inform and engage diverse audiences.
The ideal candidate is a strategic thinker who can synthesize complex information, identify key messages, and move ideas forward in a dynamic environment.
Essential Responsibilities:
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential responsibilities listed below. Reasonable accommodations will be provided to enable a qualified individual with disabilities to perform the essential functions. Essential functions include, but are not limited to the following:
Strategic Communications Leadership
Develop and maintain the organization's crisis communications framework, including protocols, messaging guidance, and response strategies to support leadership during sensitive or rapidly evolving situations
Develop and implement a comprehensive communications strategy aligned with GSI's mission, priorities, and initiatives
Serve as the organization's lead strategist for messaging, brand alignment, and narrative development
Advise leadership on communications strategies that strengthen GSI's credibility, visibility, and regional influence
Translate complex policy, economic, and organizational information into clear, compelling messaging
Ensure consistent messaging and brand voice across communications platforms and initiatives
Organizational Messaging and Content Strategy
Serve as the organization's lead writer and editorial voice, developing and guiding high-impact written communications including leadership messaging, strategic reports, op-eds, speeches, and major organizational announcements
Establish messaging frameworks that guide communications across programs, initiatives, and campaigns
Oversee development of written and digital communications including newsletters, website content, social media messaging, presentations, and marketing materials
Provide editorial oversight and quality control for communications produced by the communications team
Ensure communications effectively communicate GSI's work, priorities, and regional impact
Digital Communications Strategy
Establish strategic direction and priorities for digital communications and marketing activities
Guide development of social media and digital content strategies that increase engagement and visibility
Coordinate communications calendars and campaign priorities across organizational initiatives
Monitor digital engagement metrics and adjust communications strategies accordingly.
Events and Stakeholder Engagement
Provide strategic direction to the Events & Engagement Manager to ensure events reinforce organizational priorities and strengthen partner engagement
Ensure event messaging, promotional materials, speaker communications, and scripts align with GSI's communications strategy
Support communications planning for major initiatives, campaigns, and regional convenings
Team Leadership and Collaboration
Provide leadership, coaching, and direction to the Marketing & Communications Coordinator and the Events & Engagement Manager
Establish priorities, workflows, and expectations to ensure communications activities are coordinated and effective
Foster a collaborative environment that supports professional development and accountability
Partner with inte
About the Company
Welcome to Greater Spokane Inc.! As the leading business development organization and chamber of commerce in the Spokane region, we're dedicated to fostering a dynamic community that's interconnected, inspired, and driven toward success. Our vision is centered on cultivating a thriving economy supported by ambitious individuals committed to achieving their goals.
Join us at our frequent events, open to all member partners and often to the public. These gatherings attract businesses from diverse industries across the region,...
Know more