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University Hospitals Coventry and Warwickshire (UHCW) NHS Trust

Data Technician

On site

Ipswich, United kingdom

Freelance

11-03-2025

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Job Specifications

Job Summary

We have an exciting opportunity to work in a busy team in the Ipswich IDT.

We are looking for an individual who is eager to learn and keen to deliver in both performance and customer service.

We provide administrative support to the Ipswich CMHT clinical teams including processing referrals; answering calls; sending letters; and keeping Lorenzo up-to-date, so good computer, keyboard and communication skills are essential to the role.

As a team we share and uphold the organisation's values in all that we do.

If you share our values and feel that you can contribute to our busy team and service we provide, regardless of your previous experience or educational background, we would welcome your application.

Main duties of the job

Provide an effective and efficient administrative support to the clinical teams.

Process referrals for the teams.

Deal with telephone calls and general enquiries, and maintain an efficient message system coordinating with team members.

Deal with correspondence and communication liaising, prioritising and coordinating with the clinical teams.

Liaise with clinical team members in relation to urgent referrals or other emergencies.

Maintaining staff recording systems including annual leave, sick leave and Duty cover.

Liaising with maintenance and IT departments regarding problems/faults.

About Us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Gross per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

246-ESU6997994

Job locations

Mariner House

43 Handford Road

IPSWICH

IP1 2GA

Job Description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Responsibilities

Job description Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Qualifications Essential

NVQ 2 Customer Service or equivalent

Desirable

Keyboard/ Typing qualification

Experience Essential

Office environment

Desirable

Data inputting/ similar work

Skills Essential

Keyboard skills

Desirable

Keyboard/ Typing qualification

Knowledge Essential

Databases

Desirable

Knowledge of Patient Electronic Recording systems

Person Specification Qualifications Essential

NVQ 2 Customer Service or equivalent

Desirable

Keyboard/ Typing qualification

Experience Essential

Office environment

Desirable

Data inputting/ similar work

Skills Essential

Keyboard skills

Desirable

Keyboard/ Typing qualification

Knowledge Essential

Databases

Desirable

Knowledge of Patient Electronic Recording systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Mariner House

43 Handford Road

IPSWICH

IP1 2GA

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

About the Company

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust is one of the largest acute teaching hospitals in the UK, comprising University Hospital in Coventry and the Hospital of St Cross in Rugby. We offer major advances in patient care, clinical teaching and innovation. Our vision is to be a national and international leader in healthcare. If you'd like to know more about working at University Hospitals Coventry and Warwickshire NHS Trust, please visit www.jobsatuhcw.co.uk Know more