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Click Digital

Carteton Engineer

On site

Carterton, United kingdom

£ 18 /hour

Full Time

12-03-2025

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Job Specifications

We are recruiting for an IT Hardware Breakfix Engineer on contract to work for a leading Government organisation based in Carterton, Oxford.

Job

Description

Summary

of responsibilities - detailed JD provided

Queue

ticket management of tickets assigned to their Hub (and surrounding spokes)

ensuring appropriate updates and call management to maintain Service levels as

per contract

Hub

Stock management including asset management of kit in/out (Scan items in/out of

locations) as per contract

Effective Management of disposals that go through their Hub as per contract

Triage

and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for

parts and returns as per contract

Locker

replenishments where appropriate as per contract

Highlight potential issues with service/potential service improvements to their

Team Leader

Follow

any agreed processes and procedures either from the Authority

Essential:

Must have SC clearance / or be able to gain this, UK National with a UK

passport, must join the OOH rota and standby, must have a full clean driving

licence

Experience in a PC field service environment or PC field

Workshop environment

Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training

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