Carteton Engineer
On site
Carterton, United Kingdom
£ 18 / hour
Full Time
12-03-2025
Job Specifications
We are recruiting for an IT Hardware Breakfix Engineer on contract to work for a leading Government organisation based in Carterton, Oxford.
Job
Description
Summary
of responsibilities - detailed JD provided
Queue
ticket management of tickets assigned to their Hub (and surrounding spokes)
ensuring appropriate updates and call management to maintain Service levels as
per contract
Hub
Stock management including asset management of kit in/out (Scan items in/out of
locations) as per contract
Effective Management of disposals that go through their Hub as per contract
Triage
and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for
parts and returns as per contract
Locker
replenishments where appropriate as per contract
Highlight potential issues with service/potential service improvements to their
Team Leader
Follow
any agreed processes and procedures either from the Authority
Essential:
Must have SC clearance / or be able to gain this, UK National with a UK
passport, must join the OOH rota and standby, must have a full clean driving
licence
Experience in a PC field service environment or PC field
Workshop environment
Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training
About the Company
We started Chapter to help businesses grow through honest and affordable marketing, and pride ourselves on our hands-on, 'jargon-free' approach, taking the time to truly understand your business. With expertise in SEO, PPC, social media advertising, Google analytics and website design and development, we are a digital marketing agency dedicated to helping you grow your business. Know more
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