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Allegis Group
Commercial Operations Manager

Commercial Operations Manager

Hybrid

London, United kingdom

£ 40 /hour

Freelance

24-03-2025

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Expired

Job Specifications

Position: EMEIA Commercial Operations Manager
Location: London, Greater London, United Kingdom
Weekly Hours: 38
Contract: 6 months (potential extension)
Work Type: Hybrid (3 days in the office/ 2WFH)

We are seeking a highly organized and results-driven Commercial Operations Manager to join a dynamic team focused on delivering innovative and impactful consumer-facing programs. In this role, you will manage operational elements such as offer management, issue escalation, partner engagement, and financial controls. You will also support the execution of critical backend processes, ensuring smooth program delivery.
You will work closely with cross-functional teams, supporting the processing of invoices, handling monthly transaction reconciliation, and collaborating on the creation of terms & conditions and pricing statements. This role is essential for building and maintaining strong relationships with key internal and external partners to ensure the operational success of programs.

Key Responsibilities
Oversee operational elements including offer management, partner engagement, and financial controls
Assist with critical backend processes to ensure the successful delivery of programs
Support invoice processing and transaction reconciliation with internal teams and external vendors
Collaborate on terms & conditions copy and pricing statements
Foster and maintain cross-functional relationships to ensure efficient program operations

Key Qualifications
Proven success in managing consumer-facing programs, delivering strong business results and exceptional customer experiences
Self-starter with a focus on identifying opportunities to improve operational processes
Comfortable analyzing large data sets, identifying trends, and developing innovative solutions
Expertise in Excel for data analysis and financial management
5-10 years of experience in e-commerce operations support
1-2 years of external partner management experience
Strong copywriting skills, particularly for terms and conditions and user agreements
Financial reconciliation or control experience is a plus
Familiarity with project management processes is advantageous
Ability to prioritize, plan, and execute strategies successfully
Strong focus on innovation and generating ideas that foster consensus and build partnerships

Key Skills & Competencies
Action-oriented, with a sense of urgency and enthusiasm for new challenges
Skilled at balancing stakeholder needs and driving collaboration
Customer-focused with a strong ability to build lasting relationships
Clear and effective communicator across diverse audiences
Integrity and trustworthiness in all professional interactions
Strong problem-solving skills with the ability to manage complexity
Focus on optimizing work processes and driving continuous improvement
Resilient and able to navigate ambiguity with confidence

About the Company

As the global leader in talent solutions, we take pride in what we do, connecting great people to great opportunities, helping businesses win and careers soar. Today, with $12.3 billion in revenues and 500+ global locations, Allegis Group and its network of specialized companies provide a full suite of complementary talent solutions that solves nearly every workforce challenge to empower business success while consistently delivering an unsurpassed quality experience. Our companies include Aerotek; TEKsystems; Actalent; As... Know more