Job Specifications
Job Overview
We are delighted to offer an 18 month fixed term contract or secondment into our large, established and forward thinking team.
You will become one of five team Administrators and a member of a large and varied clinical service.
We are looking for someone creative, flexible and adaptable to take on this new role and to support us in the ongoing development of the role and the services. The variety of this role is unique and will provide you with fantastic opportunities for career development.
You will be working closely with Occupational Therapists, Physiotherapists, Nurses, Rehab Support Workers and Technicians in addition to external stakeholders such as GPs, Integrated Care Teams and Adult Social Care.
You should have experience in working in a fast paced environment and good negotiation and communication skills.
By supporting the service with operational co-ordination of three teams over two sites, you will be rostered between Fleet Community Hospital and Frimley Park Hospital, with occasional requirements to travel to other Trust sites.
Shifts are between 8am-6pm, rostered over a seven day period.
Main duties of the job
To support the team in the day to day operational running of the service.
To support and co-ordinate the lone working processes.
To be a central point of call for staff.
To liaise with key partners making onward referrals, liaising with key stakeholders, patients, relatives and carers.
To source additional patient information when required both verbally and electronically.
To maintain contemporaneous patient records according to team systems; including entering patient information, referrals, documenting contacts and scanning/uploading paper records to the electronic system.
To maintain contact with patients on behalf of clinicians as requested.
To be an active part of handover and MDT and support the administration of these.
To prepare patient information, folders and paperwork needed by clinical staff.
Undertake stock take and manage stock control.
Undertake regular audits.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
To maintain and update the roster according to team processes.
To take minutes of meetings and circulate in a timely manner in conjunction with the meeting chair.
To be responsible for ordering stationery, equipment, uniform and other resources as required for the needs of the service.
To support the wider system providing cross cover across the wider teams when needed.
To be a smart card champion.
To ensure accurate data capture and production of statistics and management of audits.
To liaise with other services as appropriate.
Ensure staff information, training records and record of competencies are maintained.
To work in shared offices with other key stakeholders.
To develop and maintain professional and inter-agency relationships.
General admin/clerical support eg printing, photocopying, filing, archiving, updating noticeboards, word processing, updating databases and spreadsheets, archiving and shredding.
To take the lead on specified areas of team administration between the services.
Person specification
Qualifications
Essential criteria
GCSE or equivalent in Maths and English (grade A-C)
Computer literate: RSA level 2 or equivalent
Desirable criteria
NVQ level 3 in administration or equivalent
Experience
Essential criteria
Experience as an administrator in a similar role
Experience working in complex situations
Desirable criteria
Experience as a healthcare worker
Skills
Essential criteria
Uses own initiative and take responsibility to resolve issues
Able to communicate effectively both verbally and through documentation
Good IT skills
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
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About the Company
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us.
The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive,...
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