Job Specifications
The Key Account Manager Sephora EMEA will play a pivotal role in executing the sell-in and sell-through strategy for key retail accounts within the region, with a strong focus on Sephora Europe. This individual will be responsible for driving revenue growth, optimizing promotional programs, analyzing sales data, and meeting profitability objectives.
Reporting into the Head of EMEA, this role requires a strategic, analytical, and results driven professional with a deep understanding of the beauty retail industry. The Key Account Manager will work cross-functionally with internal teams while developing and maintaining strong partnerships with the retailer to ensure the continued success and expansion of the ABH business.
Key Responsibilities
Sales Planning & Inventory Management
Develop and execute strategic sales plans in alignment with the company’s growth and revenue targets, collaborating with retailer buying and planning teams
Work closely with internal cross-functional teams to oversee sales projects, ensuring seamless execution
Forecast new product launches, manage inventory planning, and ensure optimal stock levels to support sell-through
Anticipate changes in business trends, incorporating promotions and new store openings into planning
Communicate key product launches, pricing, allocations, out-of-stock statuses, and special programs to retailer buying teams
Ensure retailer order accuracy for new product launches and core assortment replenishment
Address stock concerns and resolve inventory challenges to optimize sales performance
Oversee return-to-vendor (RTV) authorization and tracking while adhering to internal budget controls
Retail Sales Targets & Budget Management
Drive the achievement of retail sales plans and corporate key performance indicators (KPIs) for the region
Build and maintain strong relationships with key retail partners and internal stakeholders
Implement strategic initiatives to maximize sales, ensuring alignment with corporate objectives
Effectively manage territory budgets in accordance with company policies and financial guidelines
Identify market opportunities and risks, proactively addressing them to drive business success
Ensure timely completion of all administrative responsibilities and reporting requirements
Reporting & Analysis
Conduct detailed sales reporting and performance analysis, including bestsellers, product mix, door rankings, and topline sales versus plan
Lead weekly business reviews with sell-in & sell out tracking to measure performance and identify opportunities for growth
Prepare and reconcile monthly business plans, ensuring alignment with financial targets
Marketing & Merchandising Strategy
Partner with retailers and internal teams to ensure optimal in-store and online merchandising, fixture updates, and visual presentations
Develop and implement strategic promotional calendars, aligning marketing initiatives with business objectives
Collaborate with marketing teams to develop retailer-specific marketing campaigns, including digital activations, sampling programs, and email marketing
Ensure the successful execution of retailer-led marketing initiatives, leveraging brand assets and promotional tools to drive sell-through
Optimize SKU management by developing sell-through strategies for discontinued products and new launches
Cross-Functional Leadership & Organizational Management
Oversee the submission of assortments, setup forms, and marketing assets by the sales coordination team
Lead cross-functional teams in the development of impactful sales proposals and presentations for retailer meetings and market conferences
Continuously identify process improvements and optimize internal workflows to enhance productivity and efficiency
Qualifications & Experience
Must have a minimum of 5years of experience in Account Management
Proven experience in a specialty retail selling environment, preferably in cosmetics, beauty, or luxury retail. Sephora experience a plus
Track record of success in account management, sales, or regional business development roles
Strong leadership skills with the ability to inspire, coach, and drive teams toward excellence
Strategic thinker with the ability to translate data-driven insights into actionable plans
Demonstrated ability to achieve sales targets and key performance indicators (KPIs)
Exceptional relationship management skills, with the ability to build strong partnerships with both internal teams and external retail partners
Bilingual proficiency in French and English is required; any additional European languages are a plus
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook
Strong communication, negotiation, and presentation skills, with the ability to influence senior stakeholders
Highly organized, detail-oriented, and self-motivated, with a proactive approach to problem-solving
Ability to thrive in a fast-paced, dynamic work environment while maintaining a high level of adaptability
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